Carrer Development

ment Career Development Plan Summary Karla Rodriguez University of Phoenix Career Development Plan- SunTrust Bank due(p) to the restructuration of our team we are focused on taking mod responsibilities that require the hiring of additional personnel and training innovations for our new and accredited team. We obligate decided to consider better training methods for appraise our teams performance, trainings that will have a more effective consequent then those we provided in our the past years. With these considerations we have created a charge development proposal in which we describe in overflowing stop how the restructure will be designed and also implemented. We have opened 5 new bits in our SunTrust STOLI Call midpoint which are divided in: 4 outbound gross revenue positions and 1 team first level management position for the outbound and inbound call center staff. With these openings we are smell forward to expanding our outreach for new customers and deliverance of exceptional customer supporter and customer experience. Here exposed are the job descriptions and qualifications for our 5 new position openings: 1. Job description and qualifications for outbound gross revenue representatives: Contact existing customers and up sell pecuniary go and products providing outstanding customer service and client experience.

bear upon and exit sales goals and sales targets efficiently. Maintain an updated understanding and knowledge of financial products, sales procedures and company policies. Make outbound calls (inbound calls when undeniable ) and switch over to sales and permanent client - employee relationships. Refer calls to other departments when necessary with a warm transfer process or procedure. Meet and exceed Quality Control call monitoring rates. Poses untroubled communication and interpersonal skills. Have skills in computer keyboards. Poses immobile mathematical and reasoning knowledge. Be... If you want to get a full essay, order it on our website: Ordercustompaper.com

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